Step 2: Just add the below-mentioned statement to the file: PassivePorts 40000 40500 Step 1: You need to create a file by using the path /etc/proftpd.d. Response: 227 Entering Passive Mode (xx,xx,xx,xxx,xxx,xxx)Įrror: Connection timed out after 20 seconds of inactivityĮrror: Failed to retrieve directory listing Let us show you how the error will be displayed: ![]() Yes! You have an access to get connected with FTP but not with the directory listing.Īgain! Here comes the reason – The server failed to configure the passive mode of ProFTPd then you will be getting the message as FTP failed. In the middle of this phase, the error will be displayed asįailed to retrieve directory listing in PleskĪs a Plesk user, it is very normal to get this error because the problem is not within FTP it is actually with the directory listing. Everything goes around it! Through the strategy of FileZilla, you will be connecting FTP to send the file or folders. Users would like to use FileZilla since it is user-friendly in nature. ![]() Let us have a quick look at why the error occurs and what is the solution in one glance: This error is one such type of chaos which puts you in trouble while configuring the settings. You would already know Plesk used to give some error often. You must find a solution to get rid of the problem immediately! Out of the work, one major problem exists while configuring FTP into the server.ĭon’t worry if you get the error Plesk FTP failed to retrieve directory listing! This is not a big deal for you to analyze and fix the problem immediately. In case, if you get a problem with Plesk control panel it may affect your web security. ![]() ![]() The main motto of Plesk service is to secure the web. This control panel is flexible only for users like Web hosting service providers based on Windows and Linux. It is a control Panel designed commercially for software automation server data centre and web host. Unable to retrieve directory listing in PleskĪ Plesk is stated as user-friendly.
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